2022-02-15 08:07:44 • Casey Dedekind
E-ssist Business Solutions is a certified Sage Business partner specialising in the sales, implementation, customisation, training and support of all Sage Software products, with particular expertise on Sage 200 Evolution financial management software.
E-ssist Business Solutions Director Casey Dedekind, had begun her career in 2002 working for various companies in the financial software environment supporting and implementing a multitude of financial management programs including, what was at the time, Softline-Pastel Evolution. Her desire to continue providing customers with the service and relationships they had grown accustomed to eventually led her to the realisation that the only way to improve would be to become the captain of her own ship.
After voicing her intentions to the Softline-Pastel leadership and her customers, the positive response and support she received left no doubt that Casey was doing the right thing. The reassurance from her customers that they would follow wherever she went finalised the decision to open E-ssist Business Solutions.
Casey is always quick to offer her heartfelt appreciation to her customers who remained true to their word and who, without hesitation transferred all of their Softline-Pastel business across to E-ssist Business Solutions, if it wasn’t for those loyal customers her dreams would have been far more difficult to achieve.
From early beginnings working 16 hours a day at a small desk in the family kitchen, while still managing to be a loving mother to her new-born baby, Casey has grown E-ssist Business Solutions to a respected and valued Sage Business Partner. She is supported by her team of specialised consultants, who under her leadership have allowed E-ssist Business Solutions to achieve Platinum Business Partner status for 8 years.
Offering bespoke system customisation and development, expert training, cross-vertical system integration and professional support, E-ssist Business Solutions have become a favoured business partner for Sage problem resolution and re-implementation. With more than a decade of experience, the company now boasts a portfolio of more than 150 satisfied national and international customers.
E-ssist Business Solutions remains committed to the foundation on which it was founded, to provide superior service and support for those customers who have generously elected to have E-ssist Business Solutions as their Sage Business Partner.